Privacy Policy

1. Information We Collect

Property One collects information to provide better services to all our users. This includes:

• Account Information: Name, email address, and phone number.
• Property Details: Address, unit number, and ownership status.
• Payment Information: Transaction history and billing details (handled securely via third-party processors).
• Usage Data: Information about how you interact with our app and website.

2. How We Use Information

We use the information we collect to maintain, protect, and improve our services, to develop new ones, and to protect Property One and our users. Specific uses include:

• Processing maintenance fee payments.
• Managing and tracking maintenance requests.
• Facilitating community announcements.
• Analyzing app performance and usage trends.

3. Data Sharing

We do not share your personal information with companies, organizations, or individuals outside of Property One except in the following cases:

• With your consent.
• With property administrators (relevant to your residency/ownership).
• For external processing (e.g., payment gateways).
• For legal reasons.

4. Data Security

We work hard to protect Property One and our users from unauthorized access to or unauthorized alteration, disclosure, or destruction of information we hold. We use industry-standard encryption and security protocols.